Finance
Major Bank Glitch Sparks Panic as Thousands Report Zeroed-Out Balances
Clear Facts
- Bank of America experienced a glitch affecting customers’ access to their accounts and balance information.
- The issue led to numerous reports of zeroed-out balances and account access problems on social media.
- Reports of outages peaked at over 17,000, according to DownDetector.
Bank of America recently faced a significant technical issue that left many customers unable to access their accounts or view their balance information.
The bank acknowledged the problem, stating that “some clients are experiencing an issue accessing their accounts and balance information today.” They assured that “these issues are being addressed and have largely been resolved,” while also apologizing for the inconvenience caused.
The glitch quickly became a hot topic on social media, with numerous users expressing their frustration and concern.
One user shared their alarming experience, stating, “My personal and business Bank of America accounts were wiped to $0.00 in this alleged cyber attack.”
Another user described the situation as a heart-stopping moment: “Bank of America having a glitch and my acct being at $0 gave me a heart attack.”
The issue was not isolated, as reports of outages surged throughout the day.
According to DownDetector, there were over 1,000 reports of outages by 12:39 p.m., which escalated to more than 17,000 by 1:09 p.m.
Although the number of reports decreased later in the day, there were still over 2,000 reports of outages by 5:54 p.m.
The disruption also affected customer support, with one user noting, “Can’t call customer support either because they just hang up saying they can’t accept calls right now.”
This led to speculation about a potential cyber attack, with users questioning, “Did they get hacked?”
As Bank of America works to resolve these issues, customers are left hoping for swift action to restore their financial peace of mind.
Let us know what you think, please share your thoughts in the comments below.
Lawrence Falcone
October 8, 2024 at 10:41 am
That’s why you should always keep a good amount of cash in the house.
Gunny Gil
October 9, 2024 at 12:16 am
Typical of BOA and the name I call them is not “Bank” OA. They have screwed me over many times when they bought out banks I was with both in deposits and motrgages. They sent me 2 of their credit cards and I destroyed them both even with $60k limits on them. The only bank I find worse is Fifth/Third out of Ohio, and they are definitely crooked